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Nurturing Relationships with Agency Clients and Consultants

Agencies partnered with HR Staffing Ltd  can depend on steadfast support from our dedicated Business Relationship Team. Comprising seasoned and committed payroll professionals, this team is devoted to providing proactive assistance to consultants, payroll, and finance staff consistently.

Acknowledging the importance of continuous communication in our partnership with agency clients, our service extends beyond by providing regular updates on compliance and legislation. We offer comprehensive support in various aspects of payroll management, ensuring consultants are well-informed about Right to Work checks, Contractor Identity guidelines, taxation adjustments, and any deadline changes prompted by national holidays. Additionally, the team is responsible for crafting agency contracts and ensuring adherence to Service Level Agreements, benefiting all parties involved.

By taking on this responsibility, we help agencies avoid potential legal pitfalls and ensure that their contractual relationships with clients and contractors are strong and well-defined. Ultimately, our approach is designed to support agencies in navigating the complexities of payroll and compliance, fostering a smooth, transparent, and mutually beneficial partnership that enhances operational efficiency and reduces risk. Through continuous communication, expert guidance, and meticulous attention to detail, we help agencies focus on what they do best—growing their business and delivering value to their clients.
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Greetings to Agencies, Agreements & Service Level Commitments

The team recognises that clearly defining responsibilities on both sides and managing expectations are essential for establishing enduring, successful, and harmonious commercial relationships.

The Business Relationship Team manages the onboarding process for our agency clients, creating the required contracts and Service Level Agreements to establish the foundation for our ongoing partnership. Additionally, they proactively introduce themselves, aiming to cultivate a mutually beneficial professional relationship from the outset. In addition to handling the logistical and legal aspects of the partnership, the Business Relationship Team takes a proactive approach by personally introducing themselves to the agency. They make it a priority to establish open lines of communication and begin building a positive, trust-based relationship right from the outset. By engaging with our agency clients early on, they aim to understand the specific goals, challenges, and needs of the agency, which helps to foster a deeper connection and ensures that we can offer tailored solutions that truly support their business objectives.

The team’s proactive approach is designed to make the onboarding process as smooth and seamless as possible, providing agencies with all the resources and support they need to get started quickly and efficiently. This includes answering any initial questions, providing guidance on how to maximise the value of our services, and offering ongoing support as needed.

Overseeing the Contractor Payroll Process

The primary responsibility of the Business Relationship Team is to gather and organise timesheets for payroll processing. Close collaboration with payroll and finance teams ensures timely receipt of information for accurate and punctual payments to all contractors. Throughout this process, the team remains accessible to address queries promptly, preventing delays in payroll schedules. Their exceptional track record in supporting agencies and contractors sets a benchmark in the industry.

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